Question 1

Is Fluid a full CRM?

Accepted Answer

Yes, for teams who need to track deals, contacts, activities and follow-ups. We're a full CRM in the ways that matter for small B2B teams. We're not a full CRM if you need email marketing automation, complex workflows or 200 custom fields. That's intentional.

Question 2

Who is Fluid built for?

Accepted Answer

Small B2B teams, founders and agencies who want a clear sales pipeline without the overhead of enterprise CRMs. If you're tracking deals in spreadsheets today, or paying for a CRM you only use 30% of, Fluid is built for you.

Question 3

How is Fluid different from HubSpot or Pipedrive?

Accepted Answer

Fluid has the structure of a CRM with the simplicity of a spreadsheet. HubSpot and Pipedrive are built for scale, with features and pricing most small teams never need. Fluid keeps only what you actually use to close deals, at a fraction of the cost. Less setup, less training, less admin. Faster to trust, easier to stick with.

Question 4

Why is Fluid only 16€/month? What's the catch?

Accepted Answer

No catch. We charge 16€/month flat because that's enough to keep building and pay the team. Most CRMs charge 5x to 30x more because they have huge sales teams, enterprise features 95% of users never touch and shareholders to pay. We don't. All features are included on every plan. No upgrade traps or surprise bills.

Question 5

How long does it take to set up?

Accepted Answer

60 seconds. Nothing to install, no onboarding calls, no training. Sign up, create your first pipeline, start tracking deals. A built-in 5-step guide walks you through the essentials so you're productive from day one.

Question 6

Can I import my data from a spreadsheet?

Accepted Answer

Yes. Import contacts and deals from a CSV in a few clicks. We guide you through mapping your columns to the right fields so nothing gets lost.

Question 7

Is there a free trial?

Accepted Answer

Yes. Every plan starts with a 7-day free trial. No credit card required, cancel anytime before it ends.

Question 8

Will Fluid still work when my team grows?

Accepted Answer

Yes, up to about 25-30 reps. Past that, you'll need a CRM with intelligent automations and enterprise features. Most small B2B teams don't need those yet. If you're under 30 reps, Fluid scales with you. We'll tell you honestly when you've outgrown it.

Question 9

What happens to my data if I cancel?

Accepted Answer

You can export all your data from Fluid at any time, before or after cancelling. Export contacts, deals, notes and activity as CSV so you keep full ownership of everything you've tracked.

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